SHIP TO SHIP TRANSFER &

FLOATING STORAGE SERVICE PROVIDER

Who we are?

PT. PELAYARAN INDOPROF SETIA

Incorporated in 2014, as an “A” Class National Shipping Company and Shipowner well-established and prominent, taking care of all sea transport. We handle all types of vessels, accessibility to related parties and government offices for the necessary permits and operational arrangements. We understand the legal and regulatory import and export complexities and offer value-added customs related services to move your shipments through customs quickly and smoothly. The convenience of the customers is taken care by finalize proper documents, procedures, etc; and to avoid the client from complex administrative procedures.

in 2020, INDOPROFSETIA has been transformed into a Port Business Entity to facilitating the Ship to Ship Transfer and Floating Storage Services in Batu Ampar Anchorage, Port of Batam – INDONESIA (ID-BUR), a Free Trade Zone in The busiest shipping lane – Straits of Malacca and Singapore. We provide safe and reliable Ship to Ship (STS) transfer operations in accordance with the ICS/OCIMF Transfer Guidelines.

Vission & Mission

VISSION

Being a world-class national port operator that always provides the best services that match global standards of quality.

MISSION

  • Forwarding the friendly service, timely, correct amount, cooperative and quality assured.
  • Creating and maintaining a mutually beneficial business relationship based on trust, respect, and business ethics dignity.
  • Provide value-added services, based on a determination to generate customer satisfaction.
  • Complete every job on time and perform our duties efficiently.
  • Ensure a good working environment in compliance with occupational safety and health.

24/7 Coverage

EVERYTIME ALL THE TIME

We operate 24/7 coverage. Our round the clock service ensures that our clients receive regular and precise updates and a close monitoring of all operations.

Safety First

SAFE & RELIABLE

All operations are conducted in accordance with the guidelines set out by the Oil Companies International Marine Forum (OCIMF) ship to ship transfer guide and the International Chamber of Shipping (ICS) guidelines, with the strictest adherence to safety regulations. Complying with international and local requirements, our STS operations are handled by highly trained and experienced professionals.

Customer Oriented

INTEGRATED SOLUTIONS PARTNER

In accordance with the vision &mission and commitment of INDOPROFSETIA, which is supported by the experienced personnel in the field of maritime, expertise and highly dedicated, committed to continual improvement and growth, we aim to provide the quality and cost-effective services to deliver the best customer experience to our clients in compliance with our management standards.

To gain honest and reliable feedback in order to improve our performance, we feel it is important to hear from all parties directly involved in the STS operations at the end of every operation, feedback is provided by both vessels. All concerns and recommendations arising from this feedback are dealt with immediately.

Client visits are regularly conducted, and feedback is provided and discussed to ensure that we are meeting and exceeding the client’s expectations. Should you have any comments on our service, please contact us at cs@indoprofsetia.com or call us on +62 (778) 4160722. We look forward to serving your STS Transfer needs and exceeding your expectations.